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Jackie thinks that she is paid a lot less than other employees in her division and feels extremely resentful. She starts taking long breaks and generally wastes time. Her actions resulted from a perceived lack of ________ justice.


A) interactional
B) interpersonal
C) procedural
D) distributive
E) associative

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According to Albert Bandura, the most important source of increasing self-efficacy is ________.


A) arousal
B) vicarious modeling
C) verbal persuasion
D) enactive mastery
E) cognitive learning

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In equity theory, individuals assess the ________.


A) cost-benefit ratio
B) efficiency-effectiveness trade-off
C) quantity-quality trade-off
D) outcome-input ratio
E) quality of outcome

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Explain, in terms of McClelland's theory of needs, the relationship between the need for achievement and job performance.

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First, when jobs have a high degree of p...

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Individuals low in self-efficacy respond to negative feedback with increased effort and motivation.

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Procedural justice refers to the perceived fairness of the method used to determine the distribution of rewards.

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Briefly explain Maslow's hierarchy of needs theory.

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Maslow's hierarchy of needs hypothesized...

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Unlike in the case of goal-setting theory, MBO strongly advocates ________.


A) self-generated feedback
B) explicit time periods
C) participatively set goals
D) independent tasks
E) specific performance objectives

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According to Douglas McGregor's Theory Y, a manager assumes that employees ________.


A) need to be directed
B) prefer to be controlled
C) learn to accept responsibility
D) need to be micromanaged
E) attempt to avoid work

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________ refers to an individual's belief that he or she is capable of performing a task.


A) Emotional contagion
B) Affect intensity
C) Self-efficacy
D) Self-determination
E) Reinforcement

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Which of the following ways of increasing self-efficacy is generally used by motivational speakers?


A) arousal
B) enactive mastery
C) focused training
D) vicarious modeling
E) verbal persuasion

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According to Maslow's hierarchy of needs, which of the following is a lower-order need?


A) social
B) safety
C) esteem
D) self-actualization
E) recognition

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The proponents of reinforcement theory view behavior as ________.


A) the result of a cognitive process
B) environmentally caused
C) a reflection of the inner state of the individual
D) a function of one's power need
E) a product of heredity

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Why do people who perceive themselves as victims of interactional injustice often blame their immediate supervisor rather than the organization at large?


A) Interactional justice or injustice is intimately tied to the conveyer of the information.
B) Interactional injustice usually occurs during face-to-face encounters.
C) When people are not treated with respect they tend to retaliate against those closest at hand.
D) Interactional injustice is in the eyes of those who perceive they are disrespected.
E) Interactional injustice is most often the result of the impersonal policies of the organization.

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According to the equity theory, what are the choices made by employees who perceive inequity?

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Based on equity theory, employees who pe...

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Which of the following sources of increasing self-efficacy involves gaining relevant experience with a particular task or job?


A) verbal persuasion
B) enactive mastery
C) vicarious modeling
D) arousal
E) cognitive learning

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The concept of ________ considers how strongly peoples' reasons for pursuing goals are consistent with their interests and core values.


A) self-serving bias
B) self-fulfilling prophecy
C) self-concordance
D) self-actualization
E) self-efficacy

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Which of the following statements is true regarding goal-setting theory?


A) Goal commitment is more likely when individuals have an external locus of control.
B) Externally generated feedback is more powerful than self-generated feedback.
C) Generalized goals produce a higher level of output as compared to specific goals.
D) People do better when they get feedback on how well they are progressing toward their goals.
E) Assigned goals generate greater goal commitment in low rather than high power-distance cultures.

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Edith believes that the methods for determining salary hikes and bonuses in her company are extremely unfair. In this case, Edith perceives a lack of ________ justice.


A) interpersonal
B) distributive
C) associative
D) procedural
E) interactional

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The ________ theory is also called motivation-hygiene theory.


A) hierarchy of needs
B) goal-setting
C) self-determination
D) cognitive evaluation
E) two-factor

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